FAQ
Everything you need to know about booking appointments, finding specialist doctors, and using the Doctoralia platform worldwide.
Doctoralia is a trusted global healthcare platform connecting patients with over 330,000 verified specialist doctors across more than 50 countries. You can search for a specialist by medical field, read real patient reviews, check doctor availability, and instantly book an appointment online for both in-person visits and video consultations. Doctoralia is most active in Mexico, Brazil, Spain, Poland, Turkey, Italy, Germany, Czech Republic, Portugal, Peru, and Colombia.
Yes. Booking an appointment through Doctoralia is completely free for patients. There are no hidden fees, no registration costs, and no service charges. You simply find your specialist, choose a time that suits you, and confirm your appointment at no cost. The consultation fee itself is set by the doctor and paid directly to them at the time of the visit.
Doctoralia covers over 20 medical specialties including Dermatology, Cardiology, Neurology, Gynecology, Pediatrics, Psychiatry, Orthopedics, Ophthalmology, ENT (Ear, Nose and Throat), Endocrinology, Gastroenterology, Pulmonology, Nephrology, Oncology, Rheumatology, Urology, Hematology, Infectious Disease, General Medicine, Surgery, Allergy and Immunology, Geriatrics, and Sports Medicine. Visit doctoraliaa.com/doctor to browse all available specialists.
Yes. Doctoralia offers both in-person visits and online video consultations. Video consultations allow you to speak directly with a verified specialist from the comfort of your home. Simply select the Video Consultation option when searching, choose your specialist and preferred time, and receive instant confirmation. Online consultations are available 24 hours a day, 7 days a week across all supported countries.
Doctoralia serves patients in over 50 countries worldwide. Our strongest presence is in Mexico, Brazil, Spain, Poland, Turkey, Italy, Germany, Czech Republic, Portugal, Peru, and Colombia. Whether you are looking for a specialist in Mexico City, Sao Paulo, Madrid, Warsaw, Istanbul, Berlin, Rome, Prague, Lisbon, Lima, or Bogota, Doctoralia connects you with verified local doctors instantly in your language.
Yes. Every doctor on Doctoralia goes through a credential verification process before being listed. Doctors must provide their medical license, specialty certification, and professional history. Each profile also shows verified patient reviews and ratings so you can make a fully informed decision. Doctoralia currently has over 330,000 active verified specialist doctors across all supported countries.
After each completed appointment, patients receive an invitation to leave a verified review for their doctor. Reviews are validated to confirm they come from real patients who actually attended the consultation. All ratings and opinions displayed on doctor profiles are authentic. Thousands of patient reviews are published on Doctoralia every month, helping new patients choose the right specialist with confidence.
Yes. Once you book an appointment on Doctoralia, you will receive an instant confirmation message. Before the appointment date, Doctoralia will also send you an SMS reminder directly to your mobile phone so you never miss an important consultation. The reminder system is automatic and included with every booking at no extra cost.
Yes. You can cancel or reschedule your appointment through your Doctoralia account. Go to your upcoming appointments and select a new available time slot or cancel the booking. We recommend cancelling at least 24 hours in advance as a courtesy. For further help, contact us at doctoraliaa@gmail.com or visit doctoraliaa.com/contact-us.
Use the Doctoralia search bar to search by specialty, symptom, or doctor name. You can filter by country and city to find local specialists. Each profile includes the doctor's qualifications, specialty, years of experience, patient reviews, available appointment times, and whether they offer video consultations. If unsure which specialist to see, a General Physician or Internist is a great starting point for a proper diagnosis and referral.
Doctoralia takes patient data privacy very seriously. All personal and medical data is protected using industry-standard encryption and complies with GDPR regulations and local healthcare data protection laws in each country we operate in. Your data is never sold to third parties. For full details, please review our Privacy Policy at doctoraliaa.com/contact-us.
Medical professionals can join Doctoralia by visiting doctoraliaa.com/doctor and completing the registration form. You will need your medical license number, specialty certification, and professional details. Once verified, your profile will be published and patients will be able to find and book appointments with you. Doctoralia helps doctors grow their practice with online bookings, patient review tools, and appointment management.
Yes. Mexico and Brazil are among Doctoralia's largest and most active markets. In Mexico, Doctoralia serves patients in Mexico City, Guadalajara, Monterrey, Puebla, Tijuana, and more. In Brazil, the platform connects patients in Sao Paulo, Rio de Janeiro, Brasilia, Salvador, and Fortaleza with thousands of verified local specialists. Patients in both countries can search and book in their local language.
Doctoralia is designed for scheduled consultations and non-emergency medical care. If you are experiencing a life-threatening emergency, please contact your local emergency services immediately. For urgent but non-critical health concerns, Doctoralia offers same-day appointments and online video consultations with available doctors. Our platform is available 24 hours a day so you can find a doctor at any time of day or night.
You can reach the Doctoralia support team by email at doctoraliaa@gmail.com or through our dedicated contact page at doctoraliaa.com/contact-us. Our team is available to help with appointment issues, account questions, doctor listings, and any technical support you may need. We respond to all enquiries as quickly as possible.
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